Frequently Asked Questions
General questions:
Q.
Is AVG reliable?
A. Yes it is in use all around the world, and we
use it on all of our own systems.
Q. Does AVG update?
A.
Yes, regularly over the Internet. You can schedule updates daily. Unlike
other antivirus software products that only release updates weekly or
monthly AVG updates are available as soon as they are released as soon as
a new virus is detected.
Q. How long does the license last for?
A.
All licenses (unless special editions) will last for a full 2
years.
Q. What do I get within those 2 years?
A.
You will entitled to all Virus updates and as long as you are a registered
user all program updates (including new editions) and email technical
support.
Q. Which version of AVG do I need?
A. If you
only have one computer to protect then buy a AVG Professional single
user.
If you have 2 or more workstations and do not
require central updating then you can buy AVG SoHo for the number of
workstations.
If you require central updating and / or need to
install AVG on a NT server along with the workstations then you need AVG
Network edition that covers the total number of workstations and
servers.
If you have an Email Server which has an official
AVG plug-in then you need AVG Mail Server and Gateway edition with a
license size matching the number of mailboxes or accounts. (NB you will
still require AVG Network Edition for the remaining number of workstations
and servers)
If you only want to install AVG on a file server then you need AVG File
Server edition with license size matching number of workstations or
connections to the server on the network.
Q.
Is AVG compatible with Microsoft Small Business Edition?
A. Yes you
will need AVG Mail Server and Gateway edition for Exchange license size
the same as the number of mail boxes in Exchange. If you want to also
cover the workstations then additionally you will need AVG Network edition
equal to the number of workstations.
Q. Can I upgrade to AVG 7?
A. Yes, all
you need to do is register here
and you will be sent a new number within 14 days for the corresponding AVG
7 product (2 yr license) for Free!
Q. What happens if I
purchased AVG Expert edition?
A. You will entitled to upgrade
to the corresponding AVG 7 license for 50% off the current list price. You
will need to contact us to do this
Technical Questions
For all technical
questions, please refer to the Grisoft Corporate Website, this also
includes the latest virus information. Press here.
| 
